For People Ops, HR, IT, Finance and Compliance teams
Turn company documents into an intelligent assistant.
Employees ask in plain language. DocuMind answers from your policies, with citations that open the exact page.
01The problem
The answer is already written down. Finding it is the hard part.
1.1Policy PDFs nobody reads
Today:Hundreds of pages of HR, IT and Finance manuals, read once at onboarding and searched with Ctrl+F.
With DocuMind:An answer in a few sentences, taken from the manual itself, with the page it came from.
1.2The same tickets, every week
Today:How many days carry over? Who approves this purchase? People Ops answers it again, from memory.
With DocuMind:Employees settle the routine questions themselves. Your team keeps the judgment calls.
1.3Rules that change by country
Today:A Berlin employee and a Sydney employee ask the same question and need different answers.
With DocuMind:DocuMind works out which country is meant and answers from that country's manual.
03Features
Built for questions people have to get right.
Finds the code and the question behind it
Keyword search (BM25) catches document codes, section numbers and defined terms. Semantic search catches the same question asked in other words. DocuMind runs both and merges the results, so SIM-PRC-001 and “can I expense my internet?” each land on the right page.
Department agents that know the country
Each question goes to the right specialist: HR, IT, Finance, Procurement, Facilities, Compliance and more. When it mentions a country or a city, the answer comes from that country's manual first, and the base policy fills the gaps. If the country matters and isn't clear, DocuMind asks.
- Citations that open the exact page
- Every answer lists its sources. Click one and the PDF opens at that page, with the passage highlighted.
- Many organizations, one platform
- Each organization has its own documents, members and settings. People only see the organizations they belong to.
- Usage and cost you can see
- Tokens, latency and cost per answer, by model, department and person. Pick a standard or flex service tier per organization to trade speed for cost.
- Google or email sign-in
- Sign in with Google, or with email and a password, confirmed by a one-time code.
04Security and privacy
Your policies stay yours.
Internal policies aren't public documents, so DocuMind doesn't treat them like one.
Read the privacy policy- Private storage
- PDFs sit in private object storage with no public links. They reach a reader only through the app, after a sign-in and an access check.
- Role-based access
- Platform admins manage organizations, documents and members. Members can ask about, and open, only their own organization's documents.
- Used only to answer you
- Your documents and questions are used to run the service for your organization. No advertising, and your data is never sold.
- Self-hosted infrastructure
- The app, database and file storage run on our own server. Text goes to OpenAI only to index documents and write answers.
Which file types can we upload?
How are answers grounded in our documents?
What happens when the answer isn't in the documents?
Who can upload documents?
Can I ask about specific documents only?
Where is our data stored?
Settle the next policy question in one click.
Invited by your team? Create your account and start asking. Setting DocuMind up for your company? Talk to us about your policies.